Privacy Policy

1. Introduction
   
   WUXI LLS METAL PRODUCTS LIMITED (“we,” “us,” or “our”) operates HTTPS://WWW.LLSMETAL.COM (the “Site”). We specialize in manufacturing and distributing high-quality metal wire mesh products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
   
   We are committed to protecting your privacy and handling your data transparently. By using our Site, you consent to the data practices described in this policy. If you disagree with any terms, please discontinue use immediately.
   
2. Information We Collect
   2.1 Personal Information
   
   We may collect identifiable information including:
   
   Contact details (name, email, phone number)
   Business information (company name, job title)
   Billing/shipping addresses
   Payment information (credit card details via secure processors)
   Technical specifications of requested products
   Customer service communications
   2.2 Non-Personal Information
   
   Automatically collected technical data:
   
   IP address
   Browser type/version
   Device characteristics
   Pages visited/time spent
   Referring website
   Clickstream data
   Cookies and tracking technologies
3. How We Use Your Information
   3.1 Primary Uses
   Process orders and transactions
   Provide product quotations
   Manage customer accounts
   Deliver purchased goods
   Respond to technical inquiries
   Send order confirmations/shipping notifications
   Process warranty claims
   Conduct quality control
   3.2 Communication
   Send promotional materials (with opt-out option)
   Notify about product updates
   Conduct market research
   Administer surveys/contests
   3.3 Business Operations
   Improve website functionality
   Develop new products
   Analyze market trends
   Prevent fraudulent activities
   Enhance cybersecurity measures
   Comply with legal obligations
4. Legal Basis for Processing (GDPR Compliance)
   
   For EU residents, processing is based on:
   
   Contractual necessity (order fulfillment)
   Legitimate business interests
   Legal compliance
   Consent (for marketing communications)
5. Data Sharing Practices
   
   We may disclose information to:
   
   Shipping carriers (FedEx, DHL, etc.)
   Payment processors (Stripe, PayPal)
   Cloud service providers
   Marketing agencies
   Legal authorities (when required)
   Business transferees (in mergers/acquisitions)
   
   Third-party service providers must adhere to strict data protection agreements.
   
6. International Data Transfers
   
   Data may be transferred to countries with different privacy laws. We implement appropriate safeguards including:
   
   EU Standard Contractual Clauses
   Privacy Shield certification (where applicable)
   Vendor compliance assessments
7. Data Retention
   
   We retain information:
   
   7 years for financial records (tax compliance)
   5 years for contractual documents
   2 years for marketing data
   Until deletion request for user accounts
   
   Data is securely destroyed using industry-standard methods when no longer needed.
   
8. Your Rights
   8.1 General Rights
   Access your personal data
   Request correction of errors
   Withdraw consent
   Object to processing
   Request data portability
   Lodge complaints with supervisory authorities
   8.2 GDPR-Specific Rights
   Right to erasure (“right to be forgotten”)
   Restriction of processing
   Object to automated decision-making
   
   Submit requests via SAMLLSTRADE@GMAIL with verification documentation.
   
9. Data Security Measures
   
   We implement:
   
   SSL/TLS encryption
   PCI DSS compliance for payments
   Role-based access controls
   Regular penetration testing
   Employee security training
   Two-factor authentication
   Disaster recovery systems
10. Cookies and Tracking Technologies
    10.1 Types Used
    Essential cookies (session management)
    Performance cookies (Google Analytics)
    Functional cookies (preference storage)
    Advertising cookies (retargeting)
    10.2 Management Options
    
    Adjust browser settings to:
    
    Block all cookies
    Delete existing cookies
    Warn before acceptance
    Use private browsing modes
    
    Note: Disabling cookies may impair site functionality.
    
11. Children’s Privacy
    
    We do not knowingly collect data from:
    
    Minors under 13 (COPPA compliance)
    Minors under 16 (GDPR compliance)
    
    Parents/guardians may contact us to delete improperly collected data.
    
12. Third-Party Links
    
    Our Site may contain links to:
    
    Material suppliers
    Industry associations
    Testing laboratories
    Partner websites
    
    We are not responsible for their privacy practices. Review third-party policies independently.
    
13. Policy Updates
    
    We may revise this policy to reflect:
    
    Changes in business operations
    New legal requirements
    Technology updates
    
    Material changes will be communicated via:
    
    Website banners
    Email notifications (for registered users)
    Updated effective date
14. Contact Information
    
    Data Controller:‌
    WUXI LLS METAL PRODUCTS LIMITED
    173-1220, Zone B, Swan Lake Garden, Binhu District, Wuxi City，CHINA
    Email: SAMLLSTRADE@GM
    Phone: +8613912481856
    
    California Residents:‌
    See our CCPA supplement for additional rights including:
    
    Right to know categories collected
    Right to opt-out of data sales
    Right to non-discrimination
    
    Consent Confirmation‌
    By continuing to use our Site, you acknowledge:
    
    You have read this policy
    You understand your rights
    You agree to our data practices